A guide for managers, consultants, and facilitators outlines the consensus-building process, explaining how it can be an effective tool for decision making, and identifying such common pitfalls as false agreement and the "illusion of inclusion." Original.[...]
Many experienced facilitators, OD consultants, coaches, and organizational leaders increasingly find themselves 'standing in the fire' working in situations where group and community members are polarized, angry, fearful, and confused. Facilitator Larry Dressler has come to believe that simply picki[...]